This Research Program examines the primary expectations that employees have of their managers, the priorities that managers are communicating to their staff, and the skills demonstrated by managers to mange the performance of employees.

Research Overview

Participating Organisations: 486
Participant Respondents: 146,449
Start Date: 30th June 1995

Significant Research Program Measure(s)

Measure:
Respondents:
Agree:
Middle:
Disagree:
Employee Satisfaction with their Manager
127,615
58%
27%
15%
A Manager Who Communicates Expectations and Gives Feedback
 120,939 42% 38% 20%
A Manager Who is a Role Model
 117,010 46% 36% 18%
A Manager Who Recognises Good Performance
 118,290 42% 36% 23%
A Manager Who Addresses Performance Shortfalls
 118,035 48% 34% 19%